Custodial Operations is professionally committed creating a clean and comfortable environment, using ecologically safe practices. We are dedicated to treating our residents and colleagues in a manner consistent with the UCSD Principles of Community.
Service levels and frequencies vary by residential property type:
| Residence Hall Style Suites and Common Areas | |
|---|---|
| Daily | Clean laundry rooms, elevators, mailrooms, and public restrooms |
| Monday-Friday | Vacuum carpet • Empty trash in common areas • Wash toilets/urinals • Clean basins, chrome, and mirrors • Wash showers, drains, and valves • Sweep and mop bathrooms and showers • Stock toilet paper |
| Weekly | Deep clean showers • Scrub tile and floors • Spot clean and high dust as necessary |
| Apartment Style Units and Common Areas | |
|---|---|
| Daily | Clean laundry rooms, elevators, mailrooms, lounges, and public restrooms |
| Weekly | Vacuum living and dining rooms • Sweep/mop kitchen floor • Wipe down built-in appliances and kitchen countertops • Sweep/mop bathroom floor • Clean toilet and bathtub • Clean basin, chrome, and mirrors • Spot clean and high dust as necessary |
Cleaning services will be provided only during the first week of Winter Break. No cleaning services will be scheduled during Spring Break.
During a University holiday, your cleaning service will be provided on an adjusted schedule. If the holiday falls on a Friday, the service will occur during the prior week. If the holiday falls on a Monday, the service will occur during the following week. Cleaning service times will be shorter during holidays in order to service all units within a shorter time frame.
Requests to loft or bunk double occupancy rooms are currently not accepted. Bunks and lofts are solely utilized by HDH to reach the occupancy requirements of the residential unit.
The University of California's Property Insurance Program does not provide coverage for any one individual's personal property damaged and recommends residents to acquire their own renters' insurance policy. A Personal Property Damage Claim Form may be submitted for consideration when personal property damage has occurred as a result of staff negligence.
Molds are microscopic organisms that grow naturally – particularly in warm, damp, humid conditions where there is little air movement. There are hundreds of thousands of variations of mold, and it can grow anywhere: on walls, ceilings, carpets, or furniture. Often referred to as “mildew,” it is impossible to create an entirely mold-free space. However, you can control the amount of mold in your environment by taking appropriate measures.
HDH takes bed bug discoveries very seriously. If you think you have bed bugs, call us immediately at 858.534.2600. Find out more about education, prevention, and remediation.
Need to request Custodial Services? Please contact Customer Service at 858.534.2600.
Feedback, comments and questions about Custodial Operations? Please contact us at hdhcustcare@ucsd.edu.
UC San Diego 9500 Gilman Dr. La Jolla, CA 92093 (858) 534-2230
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